Privacy
Policy

Beldex Privacy Policy

Beldex.io (“website”) is owned and operated by Beldex International Inc (“Beldex”, “We”, “Our”, “us” or “Data Controller”) registered in Seychelles. Our registered office is at House of Francis, Room 303, Ile Du Port, Mahe, Seychelles. The policy herein defines how Beldex collects, uses and protects the limited information that it does collect from the website. In order to use the website and its services, it is required of you to provide certain personal information (“Personal data”) (including but not limited to your name, email address, etc.) therefore, we ask you to read the policy in its entirety.

The privacy policy relates to the use of our website, it’s relevant sub-domains and the Beldex Wallet. While using our website, you (“Customer”, “User”, “Data Subject”) may come across links to certain trusted third-party websites that may also collect information pertaining to you in accordance with their own privacy policies. Read the privacy policies of third party websites to understand how they handle the information they obtain. If you do not agree to the privacy policy listed herein, please do not visit the website. Beldex will not ask for any information that is irrelevant and only you decide to provide any such irrelevant information.

Wherever in the policy, the context refers to a singular term, word or phrase shall also denote the plural and vice versa.

What information does Beldex collect

Contact information

When you register with Beldex, you provide your contact information, that is, your name, email address, and a password. You may also choose to provide this information when contacting our customer support team for specific purposes.

Transaction information

All user accounts’ transaction information is monitored for security reasons to comply with global industry-standard practices such as Anti-Money Laundering activities (AML), Know Your Customer (KYC), Counter-Terrorist Financing (CTF) and to protect the users against fraudulent or suspicious trade activities. The transaction information includes but is not limited to account balances, deposits, withdrawals, purchase, order and distribution activity.

Information obtained through cookies

In order to serve you effectively and for your seamless browsing experience, we enable cookies. For more information on cookies, refer to our cookie policy listed herein.

Why does Beldex obtain this information

To improve and build our services

Beldex gathers your contact or personal information to better serve you, verify user identity, process your transactions, analyze how and where our website and its services are used and improve the functionality of our future products and tools.

To improve the safety and security of our customers

Beldex is bound by legal obligations to Governments, regulatory authorities, law enforcing agencies, and statutory boards. We are liable to ensure the safety and security of our customers, their accounts and wallets in our website from potential cybersecurity threats such as hackers/hacking, phishing, spam, Distributed Denial of Service (DDoS), etc.

To communicate with our customers

We keep our customers updated about what’s happening at Beldex via newsletters and promotional emails. We also address the questions and queries of our customers and for this purpose, we need to process your contact information. All communications received and transmitted are kept confidential.

When do we collect personal data

  • When you initially register with Beldex to avail our services.
  • When you sign up to receive newsletters and emails from us.
  • When you respond to our emails, newsletters, blogs or other initiatives.
  • When you request us to correct or update your personal information.
  • When you use the beldex.io website and all of its relevant sub-domains.
  • Whenever you perform an online transaction using Beldex’s services.
  • When you provide us with your personal data for our customer service to assist you.

Know your rights

  • We comply and abide by the General Data Protection Regulation(“GDPR”), subsequently, you have the right to:
  • Protection of personally identifiable information that you provide.
  • Transparency and fairness in the usage or processing of your personal information.
  • Consent to the processing of your personal data and revoke said consent at any time.
  • Ensure the correctness of your information that we hold.
  • Request access to your personal data that is in our possession.
  • Ask for information that personally identifies you directly or indirectly to be erased.
  • Object to provide personal data that is otherwise not needed.
  • Lodge a complaint with a supervisory or regulatory authority in case of a data breach as per the GDPR.
  • For an exhaustive list of your rights, please refer to the General Data Protection Regulation.

Sharing of personal information

With your consent:

Beldex will not share your personal information with any other third parties within or outside the jurisdiction where the data is processed without your consent. In case, there is a service need to share your information with a third party, you will always be asked if you would like to share your personal information with the said third party.

Without your consent:

Under compliance with a regulatory authority or a law enforcing agency, Beldex has a legal obligation to use your personal information or your contact details. (in response to a legal court order, warrant or subpoenas as and when applicable by relevant laws). Beldex has the right to seek legal action against, to prevent or investigate a suspected illegal activity or fraud, violation of our policies, and to protect the safety of person and property.

The beldex.io website, it’s products and services are not intended for the use of children. We comply with the Children’s Online Privacy Protection Act and do not knowingly collect, use or store personal information relating to children.

How Beldex secures your personal information

Beldex has appropriate security protocols implemented to prevent or intercept the abuse, loss, infringement, alteration or unauthorized use of your personal data. Please understand that no method of transmitting data over the internet can be entirely secure. However, we also have the necessary measures to deal with a breach in data security. We will duly notify you and the concerned regulatory authority as we are legally obliged to do so. At the same time, we request you to help us protect your personal data by not sharing it with entities you do not trust.

In the event of your personal information being compromised or infringed upon, contact our customer support team immediately.

Cookie Policy

Cookies are small text files or information that the Website sends to your devices such as a laptop or a smartphone when the website is viewed. These are essential for the proper functioning of the website and your use of our services as they retain your preferences based on your activity to enhance the browsing experience. We also use cookies to help us compile and aggregate data about the website’s traffic and interaction. We use cookies from certain trusted third party websites which may also send information to your device. Cookies do not collect personal information but the information you provide may be linked to the information gathered by the cookies. You may choose to disable them at your discretion. Opting out these cookies may have an impact on your browsing experience.

Changes in the privacy policy

The privacy policy is subject to change with changes in law and practices. When we update our privacy policy, we will notify you through the website or email to your registered email address.

How to contact us

We respect the rights of all our customers at Beldex and are committed to their best interests. If you have any queries, complaints or comments regarding the privacy, use or disclosure of your personal data, please contact us via email at customer support @ beldex.io

Beldex International Inc,

House of Francis, Room 303, Ile Du Port, Mahe, Seychelles.